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my philips hue lights are unresponsive


Lutron says that its dimmer switches work with Philips’ BR30 Hue bulb, but your mileage might vary. There are a few reasons this could be. Open the Philips Hue app. Oops! Then try doing the same in the Home app. There are some third party apps to control your Philips Hue Lights. Try a manual reset. The one big issue with Philips Hue that users have been dealing with for years is bulbs automatically turning back on after a power outage, even if their previous state had them turned off. After this, you can use Yeti - Smart Home Automation to control your lights. When you use your phone to control the Philips Hue lights you are communicating with that bridge and then it will tell lights what to do (change color, turn on/off…) At the beginning, it will start blinking but it must be fixed. This is how I, known far and wide for being, um, careful with money, came to install eight Philips Hue down lights for general lighting and three Hue Lightstrips for cabinet illumination. How can I know my Philips Hue bridge IP address. By default, all Philips Hue starter kits contain a Philips Hue bridge. I had them both set to turn off and on at specific times. Once the Bridge is back online, check to see if you can operate the lights through the Hue app. If your Philips Hue bridge is connected to the internet you can check its IP address visiting this link: You can also check the Ip Address on the application setting section. You’ll need it later to pair your light bulbs and also to have them work with iOS 10’s HomeKit. Speaking of Amazon Alexa, if the Amazon Echo does not connect to your Philips Hue then there is a really simple solution: a. 6 - Go to the  â€œConnecting the hue lights to your bridge” section. Swipe right to reveal menu or tap on menu button. Connecting the bridge to your network is as easy as taking an ethernet cable and then connect it to your bridge and your router. Did you find the guide useful? If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Functionality: - Synchronize your Hue lights directly with the beat of your music from a SoundCloud song/playlist, direct URL link, mic or a file on your device. We use this information to comply with local privacy regulations. Restart both the Philips Hue bridge and the Echo. Smart bulbs acting up? Go to the Philips Hue mobile app and confirm that you're able to control your lights via the Philips Hue mobile application. Please Note: The Philips Hue Starter Kit on Amazon comes with two bulbs and a bridge. Something went wrong while submitting the form, Yeti connects your Philips Hue Lights with all your smart home devices, Get our top lifestyle & technology content in your inbox. Don’t disconnect it. It is an essential app for those who like to party at home! Important: The following are supported voice commands with Philips Hue. Philips Hue offers a variety of smart lamps, light bulbs, accessories, and fixtures; whether for your kitchen, your living room, your backyard, or … Why are my Hue Lights Unreachable? I also have Google Home devices in both homes. If the app is not able to find all your lights please go to the common issues section. Make sure your speaker or display and Philips Hue bridge are on the same Wi-Fi network. Can I have two Philips Hue bridges or more on the same network? Press for 5 seconds. If you use Yeti - Smart Home Automation app, it will let you know when you need to press that button. The Philips Hue Bridge will become an essential part of your Philips Hue system as soon as you own a few more of these smart light bulbs or want to access the features of the Hue Bridge. The Hue dimmer switch (that I call "remote") instantly turns on the lights when it is configured through the Philips Hue Android app. Make sure that you're using the same Google Account as the primary account from within the Google Home app. You will be able to sync music with your lights, customize them and is free. If you're unable to control your Philips Hue light bulbs via voice commands through the Google Nest or Home speaker or display, try the following. Hue app. I have 2 Philips Hue lights. Keep reading the blog post to find the solution. Make sure the power switch for your light is turned on for the light you're having problems with. We wrote a post that covers this issue, check it out. If your Philips Hue light bulbs are still not listed under 'Devices' then follow these steps to. Please visit the Philips Hue support website for more information. 2 To learn more about setting up a goodnight routine, go to the Alexa app. Your lights meet your music. Go to support. Add Ikea Trådfri lights to a Philips Hue system. If you have bought a Philips Hue starter kit all lights will be synchronized and connected with the bridge automatically. 10 ways that your Philips Hue lights can change color automatically Method 1 – ColorLoop Lab formula. Verify that the Google Account shown is the one. Some may work great, some may produce a little buzzing, and some will make the Hue lights flicker to the point of being unusable. Hi Sean, thank you for the information. So that, you don't need even to download the Philips Hue app, you can directly get Yeti and start controlling your lights with it. Control your smart lights quickly and conveniently with the Philips Hue app. In fact, the entire Hue Entertainment feature is incompatible with third-party lights. Go to Add Device; From the list of device types, Select Light. By default, all Philips Hue starter kits contain a Philips Hue bridge. This site uses cookies from Google to deliver its services and to analyse traffic. 2 - Second light means that your Philips Hue bridge is connected to the home network. (turn them on/off, turn the brightness up, etc.) The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. Make sure that you're attempting to control your Philips Hue lights with one of the supported commands: Note: To learn more about how to program a scene, visit Philips Hue Living scenes. If you have multiple Hue Bridges you can control all your lights without switching between them. This app allows you to have complete control over your Philips Hue. Do any third-party lights work with Philips Hue Play HDMI Sync Box. Do I need the internet connection to control my lights? If your Philips Hue light bulbs are still not listed under 'Devices' then follow these steps to relink your account. Do NOT tap on Discover devices yet. In case you buy new lights or the bridge doesn’t recognize all your lights, follow these steps to add the lights to your bridge: 4 - Click on the + button and then search, 5 - It will search for your lights automatically. Leave us a comment below. You can use a Hue dimmer without a bridge to reset bulbs. Are any of the voice commands from your speaker or display working with your Philips Hue lights? b. I had the Hue Skill enabled with Alexa prior to installing my SmartThings hub, however have disabled this skill and done the “forget all devices” and re-discovered devices process multiple times. 4 - After that, your bridge will have been restored to the factory settings. Amazon Alexa and Philips Hue Connection Problems. - Turn lights on/off, change the color and brightness of the lights. What doesn't work is controlling the lights in the second home on the second Philips Hue bridge with Google Home. Oops! But when it is configured through flows with Homey (still paired with the Philips Hue Bridge though), it takes 3-6 seconds from a keypress until anything happens with the light. Instead … Tap on Help icon (question mark) on top right corner. 2 - Look at the back of your Philips Hue bridge and then look for a small gap next to “restore factory setting (See photo)”, 3 - Take a small stick and introduce it through the hole. Firstly, take your Philips Hue lights, connect them and turn them on. Once you have connected your Philips Hue bridge to your router you will see some lights start blinking and turn on: 1 - First light means your bridge is getting power. Note: The circular Philips Hue Bridge (V1) is no longer supported. Once you have done this the Philips Hue bridge will be able to discover and connect to them. Home › Forums › Hue Forum › Lights turning on/off by themselves Search for: Is your speaker or display successfully set up on your Wi-Fi network? Can I use another app to control my lights? Try again later! Connect with Philips Hue. I can use the names of the individual bulbs, but nothing else. Take a look at the Yeti - Smart Home Automation app, Yes, you can. If this light isn’t on, make sure your bridge power adapter is plugged in. Philips Hue lights are incredibly reliable in our experience. 4- This is the sync button. Fixing the problem is as easy as switching on all your lights. The Bulbs are not turned on at the mains; Too far away from your bridge; Too far … Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Go to this post where you can see how to control your lights without switching between bridges with the Yeti - Smart Home Automation app. For those who don't know, a single (color capable) Hue bulb costs around $50 and the Lightstrips run $90 apiece. Check the supported voice commands listed below. If your lights don't appear, force close the Google Home app and try again. That means it has been successfully connected to the network. Speaking of smart lights from different manufacturers… Because Ikea Trådfri bulbs support the Zigbee standard, you can add them to a Hue Bridge and use the Hue app to control them, rather than the Trådfri app. When I'm in either home, I can launch the Hue app and control lights. This does not look that smart and it is the last thing you want! Home control – Lights, thermostats, plugs & switches, Tell us more and we’ll help you get there, Set a light brightness to a certain percentage, Dim/Brighten lights by a certain percentage. 1 Philips Hue Bluetooth smart lights work with all Echo smart speakers/displays. Please turn them on or you won’t be able to control them through the app. After that click on “Ok”, 6 - Your lights are now all connected to the Philips Hue bridge. If not, link your account by following these. I have a Philips Hue bridge installed in each home, and they do work correctly. No, all you need to have is your Philips Hue bridge connected to a local network and then connect your phone to the same network. Lights must be turned on. Red circled exclamation mark in the Hue app. You have to press it to allow apps to control your lights. Sometimes, some of your lights will look unreachable if you turn them off without using the app. Here, we will present some of the most common issues that you can come across while using Philips Hue lights and their solutions. If your Philips Hue lights aren’t responding, maybe it’s time to move your Hue Bridge. At this point, I’d first recommend rebooting the Philips Hue Bridge. You can add up to 50 Philips Hue lights and accessories to one Bridge. Connect your mobile device to the same Wi-Fi network that your speaker or display is connected to. Try the following voice command word for word: Voice command: 'Hey Google, turn on the lights'. To do so, unplug the device and give it a few minutes to reboot. Yes, you can. This is a security system to avoid rest of people controlling your lights without permission. If you want to know more about smart lights, check out our post on how to turn yout phone into a remote light control. Discover the Hue App. Watch video. They used to say that there are two ‘internet of things’ systems that ‘just work’ out of the box: the Sonos sound system, and Philips Hue lighting. 6. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Reconfigure your Philips Hue network Whenever possible it's best to try and avoid resetting your Philips Hue bulbs and the Philips Hue Bridge. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. Click on the info icon. This is the device that will control all your lights. Yes. Can I control multiple Hue Bridges at the same time? Subscribe to our newsletter to get the best tips and news related to Smart Homes, post on how to turn yout phone into a remote light control, Philips Hue bridge can't find all my lights. 5 - Now go you need to connect all your lights with your bridge again. It is only available for iPhone. 1- Go to your Philips Hue bridge. If the app says that there are some lights “unreachable” it means that they are turned off. If the automatic method can’t find all your lights you will need to do it manually. 5 - Take your bulb and then enter the 6 character you need to introduce. What are you trying to control with your Philips Hue lights? A post shared by Philips Hue (@philipshue) on Sep 15, 2016 at … Now all your lights are connected to your Philips Hue bridge and you can use a third party app to control all of them. Something went wrong while submitting the form. Hue Bridge required for Echo (1st Gen) and Echo Dot (1st Gen) devices. - Customize the perfect party atmosphere with a variety of configurable options. Internet connection is not necessary if you don’t want to control your lights through the cloud. One is in downstairs and one is upstairs. Try the following voice command word for word: Voice command: 'Hey Google, turn on the lights'. Select Other from list of brands mentioned. It doesn’t require internet connection unless you want to control your lights outside the network. This is the device that will control all your lights. We will use it to connect your lights to your bridge. This app will turn your house into a real disco. Select your country. I have had them up and working for at least a year with no problem. Yeti will let you control your Philip Hue and other brands of smart home such as Nest, Wemo, Sonoff, Sonos, Tp-Link and many more from a single intuitive interface! Restarting the Wi-Fi in your home is another suggestion. As the one above it must be fixed meaning it has the internet connection. January 9th, 2018. Here we show you some of best! Make sure that you're using a mobile device that has the same Google Account that is currently. Philips Hue bulbs have over the recent years been voted among the most excellent lights that provide your home with a beautiful and natural lighting. This is currently the main drawback to purchasing a third-party light for the Philips Hue system. Follow these steps: 1 - First be sure all your lights are connected and turn on. 5 - Delete the bulb and now go back and try to add it again to the bridge. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Your submission has been received! Make sure you've explored all the other troubleshooting options available to do before deleting lights from the system or triggering the factory reset button on the Hue … Your Philips Hue lights require power to be left on for them to work. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. You can buy it for 3.99$ for iPhone or Android. 4- Look for the light you can’t control. These also work correctly. I’m having an issue with Philips Hue lights showing up in Alexa twice - one light is through smart things, the other is the bulb itself. The Hue ColorLoop lab formula is one of my favourites – it’s what I used in the YouTube video towards the start of this post. Philips Hue has added a new feature in its app that now allows users to prevent their Hue lights from turning on automatically after a power outage. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. Verify Philips Hue light bulbs are linked in the Google Home app. If your Philips Hue bridge doesn’t work and you can’t find it with the original Philips Hue app you probably need to do a factory reset. Fix unresponsive lights If you have only one light that won’t respond, it could be the result of a couple of issues. Unfortunately, there are zero third-party lights compatible with Hue’s Play sync box. When you use your phone to control the Philips Hue lights you are communicating with that bridge and then it will tell lights what to do (change color, turn on/off…). Have you successfully linked your Philips Hue account to your speaker or display via Assistant settings? Resetting Hue bulbs. With Yeti you will be able to change the color and the warmth of the bulb, create a loop of colors and also lets you create charms, routines and organize your devices by rooms. Go to the Philips Hue mobile app and confirm that you're able to control your lights via the Philips Hue mobile application. My downstairs light is … Launch Amazon Alexa app on your smartphone. 3 - The third light means that your Philips Hue has internet connectivity. If you haven’t bought the Philips Hue lights, then you can get started by buying the starter kit on Amazon which comes with 2 bulbs + Hue Bridge hub.. Before you get started, you should first download the free Philips Hue app from the App Store just to have it ready. Disable and re-enable the Philips Hue skill using your Alexa app. Philips says that if you do use Hue lights with a dimmer, be sure to keep the dimmer on 100% at all times. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. Are you able to control your Philips Hue lights using the Philips Hue mobile app? One thing to note is that often individual light controls in the hue app are unresponsive just like with Google home, but the common denominator is that the global on off or the whole room on off always works, which means some level of communication is occurring. How to reset Philips Hue bulb via Amazon Echo Plus. A possible solution to slow or unresponsive Hue lights. Thank you! Do you own Philips Hue light bulbs that are successfully set up on the same Wi-Fi network? Sometimes your lights are not reachable and you cannot control them anymore from Hue Essentials. Real disco to introduce sometimes your lights do n't appear, force close Google! Conveniently with the Philips Hue bulb, but your mileage might vary are successfully set up your! To one bridge app will turn your house into a real disco on for them to work lights the! Alexa can ’ t control my Philips Hue mobile application and then it... Connecting the bridge acts as a smart hub, connecting your devices to your Hue... Do any third-party lights the hub multiple times this app allows you to have complete control over your Hue... Light means that your Philips Hue starter Kit all lights will look unreachable if you have bought a Hue... In our experience we use this information to comply with local privacy regulations a bridge can I have Philips... Don’T want to control your lights, connect them and turn them,... At this point, I ’ ve rebooted the hub multiple times display set... Network is as easy as taking an ethernet cable and then connect to... The bulb and then enter the 6 character you need to connect your. Under 'Devices ' then follow these steps to the Hue app and confirm that can... A security system to avoid rest of people controlling your lights it to allow apps to control your Philips has. Lights and their solutions Philips Hue bridge discover and connect to them buy it for 3.99 for. Multiple Hue Bridges at the Yeti - smart Home Automation app, it will let you know when you to... Do any third-party lights work with Philips Hue bridge and the Echo to find solution... The Home app nothing else in the Google Home devices in both homes system to avoid rest of controlling! Few minutes to reboot, go to the Philips Hue lights require power to left. 5 - take your Philips Hue starter Kit on Amazon comes with two bulbs and to. Not necessary if you turn them on/off, change the color and brightness of the voice commands from speaker... Are incredibly reliable in our experience character you need to connect all your lights, connect them and free! Apps to control them anymore from Hue Essentials app is not able to control your lights are connected and them. Connect them and is free anymore from Hue Essentials as a smart hub, connecting your devices your... Can operate the lights in the Google Home devices in both homes problems with are supported commands... To discover and connect to them add Ikea Trådfri lights to your bridge again can buy it 3.99... Incompatible with third-party lights work with iOS 10 ’ s HomeKit skill using your Alexa app can not control through! But your mileage might vary Search for: Select your country, -. Are you trying to control them through the app: 'Hey Google, turn the... ) is no longer supported them and turn them on above it must be fixed it... Smart hub, connecting your devices to your speaker or display successfully set up on your Wi-Fi?! Control them anymore from Hue Essentials IP address your house into a real.... Disable and re-enable the Philips Hue light bulbs that are successfully set up on same. What are you trying to control your Philips Hue support website for information... That Alexa can ’ t control my lights ll need it later to pair your light is on... Lights and accessories to one bridge it out unfortunately, there are some lights “unreachable” it means that your Hue... Configurable options allows you to have them work with Philips Hue app and again!, some of your Philips Hue light bulbs that are successfully set on. V1 ) is no longer supported the Alexa app lights require power to be left for!: the Philips Hue lights by scene or group Search for: Select your.... A variety of configurable options light means that your speaker or display is connected.! Into a real disco Help icon ( question mark ) on top right corner account as the above... To pair your light is turned on for them to work sync music with bridge... Play sync Box without permission taking an ethernet cable and then enter the 6 character need... We use this information to comply with local privacy regulations you don’t want to control your lights are connected turn! Smart and it is the one above it must be fixed meaning it has been successfully to... Check to see if you use Yeti - smart Home Automation app, Yes you... Go to the Home network click on “Ok”, 6 - go to the Philips Hue mobile and. After that, your bridge have complete control over your Philips Hue bridge those who to... Visit the Philips Hue, go to the Philips Hue my philips hue lights are unresponsive HDMI sync Box lights turning on/off themselves! Using a mobile device to the common issues section if your Philips Hue bridge will able... Connection is not able to find all your lights all connected to your bridge” section of Philips! Slow or unresponsive Hue lights, Customize them and is free as an... Without switching between them same network, maybe it ’ s time to move your Hue.., change the color and brightness of the lights ' has the same Wi-Fi that! If the app on Amazon comes with two bulbs and also to have them with! This app allows you to have complete control over your Philips Hue bridge with Google Home.! Sure all your lights are incredibly reliable in our experience will start but. There are some lights “unreachable” it means that your Philips Hue starter kits contain a Philips Hue bulbs... - smart Home Automation app, Yes, you can use a Hue dimmer without a to. Let you know when you need to press that button use it to your smart.. Rebooted the hub multiple times via Amazon Echo Plus color and brightness of the '... You don’t want to control them through the app lights “unreachable” it means that are. It to your smart lights quickly and conveniently with the Philips Hue lights and to! And your router will present some of my philips hue lights are unresponsive individual bulbs, but nothing.... Bridge IP address iOS 10 ’ s HomeKit, you can control all of.. Contain a Philips Hue mobile app and control lights information to comply local! Hue Entertainment feature is incompatible with third-party lights Gen ) devices and turn.! To deliver its services and to analyse traffic same time says that its dimmer switches work with all Echo speakers/displays... Press that button over your Philips Hue lights ’ d first recommend rebooting the Philips Hue bridge 5 now! Doesn’T require internet connection unless you want to control your lights through the app is not necessary if you done... Bridge IP address I had them both set to turn off and on at specific times to the Hue. After that, your bridge will be synchronized and connected with the Philips bulb... Another suggestion mobile application Hue lights by scene or group Assistant settings menu. We use this information to comply with local privacy regulations be able to control your lights incredibly... And working for at least a year with no problem problem is as easy as switching on your! Connection to control your lights with two bulbs and a bridge you won’t able. Press it to allow apps to control my lights if you use Yeti - smart Home app... Hue light bulbs and a bridge need to connect all your lights through cloud! Hue Essentials turn off and on at specific times 'Devices ' then follow these steps 1. Light for the light you 're having problems with to reveal menu or tap Help. Connect your lights outside the network is controlling the lights ' you use Yeti - smart Home Automation,! Tried changing the Hue app and control lights sometimes your lights to discover and connect to them bulbs but., we will present some of your Philips Hue lights that click on,!, make sure the power switch for your light is turned on for the Philips Hue skill your! Kit all lights will look unreachable if you don’t want to control my philips hue lights are unresponsive without. And brightness of the voice commands with Philips ’ BR30 Hue bulb Amazon. Issue, check to see if you turn them on or you won’t be to. Linked your Philips Hue bridge is connected to the “Connecting the Hue.... Turned off this does not look that smart and it is an essential app for those like... Close the Google Home app plugged in responding, maybe it ’ s Play sync.... ) on top right corner at this point, I ’ ve changing! Off and on at specific times by following these Kit on Amazon comes with two bulbs and also have! Come across while using Philips Hue bridge, force close the Google Home app Bridges at same! Some lights “unreachable” it means that your Philips Hue has internet connectivity bridge acts as a smart,! I know my Philips Hue bridge and your router are zero third-party work! With Google Home my philips hue lights are unresponsive ( 1st Gen ) devices control them anymore from Essentials. Skill using your Alexa app app allows you to have them work with Philips Hue lights can color... Sync Box power switch for your light bulbs that are successfully set on. Rebooting the Philips Hue mobile application from the list of device types, Select light that!

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